Hospitals cannot force patients to buy medicines from their own pharmacy
NCDRC: Fortis Health Management (North) Ltd. VS Meenu Jain & Anr passed on 22/07/2014 with case number RP No. 2448 of 2013. Per Dr. S.M. Kantikar, Member
On 25.05.2009 Meenu Jain was admitted to Fortis Escort Hospital, Jaipur, Rajasthan (OP) for treatment of Guillain Barre Syndrome.
The Complainant signed a general consent for admission.
On 25.06.2009, the patient was on ventilator and administered lifesaving drug injection Iviglob-Ex, five doses daily, for five days. The cost of each injection-M.R.P. was Rs.18,990/-. Those injections were provided by hospital pharmacy and the Complainant was successfully treated and discharged on 13.06.2009. The total sum of Rs.6,82,965/- as hospitalisation charges were paid by the Complainant without any protest.
The Complainant alleges that, he was told that the cost per injection was Rs.9,000/-.The Complainant-2 requested the hospital authorities that the injection Iviglob-Ex was available at
Rs.30% - 40% discount in the other medical shops in the market and he may be permitted to purchase the injections from outside, but his request was not considered and he was forced to purchase the injections from the hospital itself.